Guarantees and Warranties

All products on the White Knight Appliances website come with a full 12 month Manufacturers Guarantee. We recommend you register your guarantee upon receipt of your item. Your guarantee is and addition to your purchase and does not affect your statutory right. Your guarantee will come included in your product and can be registered online at www.crosslee.co.uk

Guarantee Conditions.

  • The guarantee is only applicable if proof of purchase, for example a sales receipt, can be provided.
  • The product must be used in the UK
  • The product must be used in a normal domestic purpose. Please note, the products we sell are not for commercial use, or for use outside in outbuilding such as garages and outhouses, or areas where the temperature falls below five degrees.
  • The guarantee does not cover or include accidental damage, or damage caused by misuse or foreign objects.
  • The customer must not attempt to repair the product themselves. Any attempts will void the guarantee.

The Benefits

  1. Access to a nationwide network of approved engineer in the event of a fault or problem.
  2. Callout, parts and labour included
  3. Breakdown numbers to call

In the case of a break down please call the service providers below…

UK Manufacturer’s Warranty Guarantee Service Providers.

  • Electric Tumble Dryers
  • Hostess*
  • Fridges
  • Freezers
  • Wine Cabinets

Whirlpool

0800 9881 323

  • Electric Tumble Dryers
  • Gas Tumble Dryers
  • Spin Dryers
  • Washing Machines
  • Dishwashers

Repair Care

0844 8797 422

* The following Hostess products are not serviced or repaired in the customer’s home, Hot Trays, Plate Warmers, Milk Frothers, Wine Bottle Chillers, Wine Preservers, Electric Corkscrews and Ice Makers.  If a problem is experienced with these products please contact Crosslee Customer Services department on 01422 203 963.